Recent Reviews of Mercedes-Benz of Orlando
March 29, 2021
Excellent customer service, kind staff, and helpful.
March 16, 2021
Service was provided as promised. All steps were explained and completed in the time frame they committed to. I appreciate the nice lounge with coffee and space to use my computer.
February 1, 2021
I always have a comfort level with staff when needing any service.
February 1, 2021
Service was fast checking in and my car was finish and clean when I returned from a appointment.
January 27, 2021
Mike did a super job. He is very professional and made sure everything was complete.
April 20, 2021
I had a great experience with Terrence & all of the Mercedes-Benz of Orlando staff.
April 16, 2021
Mr. Mike Hertz is an excellent service advisor I would highly recommend him
April 15, 2021
The professional people at Mercedes-Benz of Orlando take excellent care of my auto’s needs, while making my life so comfortable. I want to thank especially Drake Grable for going the extra steps to have my little car in perfect condition. They keep me informed every step... Read Full Review of the way. I also enjoy his upbeat professional personality, as he takes a personal interest in my little car. Jackie Elliott The Villages, FL Read Short Review
April 14, 2021
Hope to deal with you guys again, very satisfied with the experience buying a car and with the services. Thank you so much.
April 14, 2021
Excellent service. Work done professionally and efficiently. The staff is helpful and informative. So surprises here! We are happy that we bought our car from and service it at this dealer.
March 23, 2021
First, I would like to thank the Mercedes dealer staff which was unbelievably awesome. The sales lady Claudia was absolutely amazing. She helped a lot since the beginning, she helped me build the car I wanted and paid attention to every single detail of what I wanted. A... Read Full Review week before I went to the Maitland location I went to the Millenia location, When I first got there I felt like I was not welcomed at all. I was very excited to buy my new car but the sales guy was not friendly and did not care at all, it was right after I spoke to a friend of mine that recommended me the Maitland dealer and I'm very delighted for going there. Thank you very much for this amazing experience. Read Short Review
March 18, 2021
I have been sending all my vehicles to the Mercedes dealer for over 15-years nd is very please with the quality of their service, courtesy of their staff and pricing for work completed. As a result, I have recommended a number of my relatives and friends to this dealer for... Read Full Review sales and service; they are all satisfied and impressed. Keep up the good work. Read Short Review
January 21, 2021
Had a very pleasant experience buying a Cadillac from Mercedes-Benz. All Personnel were courteous, professional and very easy to work with.
January 14, 2021
I am so grateful I stopped into this dealership and had the opportunity to work with Annas !!! He listened to what I was looking for, and what my needs were in a new car and found the perfect car for me ! The entire experience was first class from start to finish!
November 2, 2020
Appointment was easily made with a phone call and service was provided on that day and completed as promised.
April 19, 2021
My tire light came on and I brought my cla 250 into the millenia location on my way home from work. Two days later the light was back and I called to get the tire checked. They had no availability until the following Monday unless I went and waited for an opening. I called... Read Full Review and got an apt within a few mins and the process was positive. Alex Rodriguez walked me through every step, from check in to finding our the tire needed to be replaced. They had an accurate timeline and I was able to work from the lounge while they took care of everything. Once completed I had a few additional questions about touch up paint and oil change timeline. Throughout everything Alex was positive and took the extra step. They were busy and I never felt like he was rushing me out the door. Though the dealership is a bit out of the way, I will schedule future maintenance here because of the level of service I received today. Read Short Review
April 19, 2021
I recently purchased my first MB at this dealership. I had visited and interacted with the South Orlando dealership and did not feel valued so I decided to try the Orlando dealership, before calling it quits and going back to a Lexus dealership. Nothing against Lexus,... Read Full Review I’ve enjoyed them for years. Just wanted to spice things up a bit and still keep it classy and I was able to do just that at MB Orlando. Special thanks to Roc who I worked with over the phone and email and Mike who ended up being my outstanding salesman. Mike made our experience amazing and was very accommodating. Thanks Mike and the entire MB Orlando team. I think you have a customer for life ? Read Short Review
April 4, 2021
I highly recommend going to Mercedes in Maitland. By far the best car buying experience I’ve had. Wonderful people who have been there for years. I went to the location at millennial and they didn’t have time to work with me. Marcus, my sales rep was very helpful and... Read Full Review listened to what we are looking for. Read Short Review
March 30, 2021
New to the area - used the service dept for the first time. Very professional, efficient and high quality service. They were able to fix something that initially was thought would have to be replaced, reducing the expense by a substantial amount. Happy to have found a... Read Full Review quality service provider! Read Short Review
March 19, 2021
I recently drove over a metal rod that got caught in my wheel well and made a terrible noise while I was moving. I called Mercedes Maitland and they were able to look at the problem same day and remove the rod while I waited. Fortunately there was no damage to the tire,... Read Full Review brakes, or the well. I have been a customer for 13 years and always have a good experience. However, the service I got from my advisor and the service techs this time went above and beyond. Read Short Review