Recent Reviews of Mercedes-Benz of Orlando

Great service as always car was done as promised loaner was clean

It was easy to have my car serviced. I was provided a loaner car that was delivered to my house.

From the first day I stepped onto the property of Mercedes-Benz of Orlando Maitland and encountered DeLoach the sales associate, was one of the best purchasing experiences I've ever had in my adult life! James was very personable, very knowledgeable and gave us the space we... Read Full Review needed to look. When we couldn't find what we were looking for James gave us the opportunity to order the exact vehicle we wanted. Who knew... James went over each feature to see if it was something we wanted on the car. It was an experience I will never forget. James kept us abreast of the location of the car and what was going on with it do to the pandemic that we are facing. Due to the pandemic It never crossed our minds to cancel the car. First of all we wanted it and second of all I couldn't discount anything about my experience and wanted to hold on to that. On the day we picked up the car and finalize the paperwork James made us feel very comfortable with knowing that he was concerned about our health and we had nothing to worry about due to the company sanitizing the building and our vehicle. Not to mention him wearing his PPE. Loved it! We had a great experience with the finance associate Mr. Victor Miller. He and James must have attended the same customer service training because he exemplified the epitome of Stellar customer service as well! He was very detailed with our documents as well as helping us to understand what we were signing. Victor was very conscientious about making sure everything was sanitized for us to use from the pen on his desk to the electronic device and the desk itself. I applaud both of these men and I thank them for an awesome purchasing experience! Read Short Review

I had a great experience getting my new Mercedes Benz 2020 GLE 350 from Mercedes Benz of Maitland, Florida. Claudia Grazioli and Edmond Gregoryan were so extremely helpful. Exceptional service! Definitely recommend Mercedes Benz Of Maitland to everyone!

Excellent service. Ray, my salesperson, was very helpful to get my navigation started again. I just needed to turn it back on and he was very patient. My car was picked up and dropped of at my convenience.

The attention was excellent

My check-up was easy and not problematic! Car was checked-out and done in less then a few hours though they had several cars in the bays.

Mike Shattuck is an excellent MB service expert and has a great people (client) communication skill.

Mercedes Benz in Maitland bought my car through Autonation and it was the easier than I ever thought it would be. Within an hour my car was inspected, purchased, paper work all signed and a check given to me. The staff was incredibly helpful and kind and the dealership had... Read Full Review a very relaxing atmosphere. I highly recommend them to anyone looking to sell their car or purchase a new one! Read Short Review

Very friendly towards his clients and very helpful

My Rep is Alberto. He’s always very gracious and genuine. I feel I can trust him and will treat me right

They were very nice and professional

My Advisor Drake Grable the Best !!!!! Always visit Mercedes-Benz of Orlando Maitland ! Great service every single time ! My C300 are always in good hands there.

Good customer service. I liked that

Amazing costumer service! I can’t explain how many times I have left completely satisfied and with every single one of my questions or my car services fulfilled. Thank you guys so much!

Drake is my service adviser. Very knowledgeable. He always provides outstanding customer care. He is the epitome of Mercedes Benz service.